Washington Federal - Personal Banking: Checking, Savings, Retirement | Washington Federal

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FAQs

We've put together some information on a few frequently asked about topics. We hope this helps but understand you may have other questions. Still need help? We're here to assist! Contact our Client Care Center at 800-324-9375 or email us at info@wafd.com.

With all my information in one place, is it still secure?

Yes, the industry standard for secure financial information exchange is 128-bit SSL encryption. However, for greater security, snap! uses military-grade 256-bit SSL encryption, which is actually 2,128 times more secure. Snap! is SOC 2 certified, which means that our controls and safeguards of our clients' data have been audited and approved. Also, because snap! is a view-only tool, and does not allow transactions, you can rest assured that your money stays protected.

How can this help me manage my money?

In addition to being able to see all your finances, snap! offers a variety of tools to help you make the most of your money. The "Debts" tool shows your overall debt and factors in interest rate, monthly payments, etc., to analyze which debt would be the best to pay off first. There's also a "Budget" application which allows users to set a variety of budgets and track monthly spending.

Who can use snap!?

Whether you have a CD, checking account, loan, or all three, snap! is available, free of charge, to all Washington Federal consumer online banking customers. Click on the Getting Started to find out how you can begin managing your money today.

 

What makes accessing snap! on my iPhone or iPad unique?

Snap!'s mobile design makes managing money not only easier and more convenient - a lot more enjoyable and exciting as well. Not only will you be able to see your financial data in one place, you will be able to visualize that data in meaningful and engaging ways on your iPhone or iPad.

snap! & Money Desktop

Washington Federal has partnered with Money Desktop to provide snap! to our clients. Money Desktop is a credited, innovative and highly acclaimed personal financial management company. They have received the following accolades:

  • Finnovate Fall 2012 Best of Show
  • Finnovate Spring 2012 Best of Show
  • AIGA 100 Show 2012 Award Merit Winner
  • Cuna ACUC Conference 2011 Best of Show

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