- Job Openings | Careers at Washington Federal

Senior Customer Service Representative/Personal Banker #14-528

Date Posted: 09/17/2014
This is a full-time position in the Northwest Arizona department.
Location of job: Goodyear - Palm Valley - Goodyear, AZ
Contact: phoenix.hr@washingtonfederal.com

Job Description

We are looking for friendly, energetic people who have the qualifications and skills that match today’s opportunity. The Palm Valley Branch has an opening for a Sr. CSR/Personal Banker. This position is primarily responsible for providing high quality service to our clients; assists clients by recognizing opportunities and making recommendations of various account products and services offered by Washington Federal. The position is responsible for performing intermediate duties and support, such as branch IRA expert, opening new accounts (consumer and business), originating loans (small business and consumer) and on boarding clients. The Personal Banker position is expected to provide leadership, training, and support to other staff members in the branch as directed. The Personal Banker also participates in making out of office calls to businesses and referral sources. Washington Federal is proud of the high value that we place on simply being nice when serving our co-workers and Washington Federal clients.

Job Schedule

Job schedule varies based on branch hours of operation. 


High school diploma or approved equivalent. Math aptitude, typing skills (45-50 wpm), 10-key, filing; organized, and excellent communications skills. Basic computer proficiency in Microsoft Office applications (Word, Excel, and Outlook) and internet usage are necessary. Completion of the IRA Road Map certification. Prior bank experience, sales & service is preferred. Outstanding customer service skills, in accordance with Washington Federal’s quality standards, are required.


Application Process

To apply, please send your resume to: phoenix.hr@washingtonfederal.com or 2196 E. Camelback Rd. Suite 100, Phoenix, AZ 85016 Attn: Human Resources.  Washington Federal promotes a healthy working environment for all of our employees.  To that end, Washington Federal makes it a policy to not offer employment to individuals who smoke or use tobacco products. Before extending an offer of employment, Washington Federal will conduct a background check. You must also successfully pass a credit check and drug test as part of the final stage of the application process.

Washington Federal is an Equal Opportunity Employer.


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